The company has truly disappointing standards. At first, I found myself engaged in a patronizing exchange with a customer service representative who exhibited a total disregard for professionalism. The matter has been thoroughly investigated, the call recording has been retrieved, and the company has issued an apology. I thought the worst was behind us. However, I discovered that I am unable to process my payment online. I expressed my frustration, but no one seemed to be listening. It seems their sole proficiency lies in dispatching threatening letters and emails. In the post-COVID era, if your loan recovery company struggles to collect digital payments, it raises questions about your effectiveness and adaptability in the current market. How effective can a company really be if it fails to adapt to the evolving landscape of financial transactions? I frequently find myself concerned that the poor management of their payment portal may result in legal repercussions for me.
Claim your business profile now and gain access to all features and respond to customer reviews.
CCI Credit Management Ltd (CCICM) has remained at the forefront of global commercial and consumer collections for 35 years.
CCICM combines exceptional service, highest recovery ratios, and the best-value-for-money solutions with zero reputational risk.
We offer an end-to-end solution, servicing clients’ entire outsourced accounts receivable requirements in a single place..See more
