Ordered 2 tractor decants. The photo advertised vs what showed up was completely opposite. The ad showed a professional glass bottle but what I received was 2 bottles painted by a 2 year old. Difficult to find a customer service email and when I did, several emails back and forth, they offered a $3 refund, then $5 refund, and told me shipping was $60 and suggested to sell it or give it as a gift. They were supposed to be gifts but I’ll save the embarrassment and gift it to the trash bin! They told me it was ‘hand crafted’, no where did the advertisement say it was as such. Terrible. Terrible. -10 stars.
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