They mislead you into believing that they are a UK company but when you ask for a refund you have to pay the cost to return it to China with tracking, with the replies that I have received from their so called customer service I am not willing to waste anymore money.I ordered a jacket, I checked the size chart and ordered a size L which should have been a size 16 to 18 a size larger than my normal 12 to 14 as they suggested but it is far to small to seems to be a size 8 which is useless to me, as I followed their size chart it is an error at their end so I am entitled to a full refund and paid return postage, which they refuse to give. I am disgusted with myself for falling for what I now realise is a scam Chinese company posing as a UK one, and the customer service is appalling, as after sending 5 emails they still come back with the same, keep the item and get 30% refund which is an outrage as I followed their size chart. AVOID
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Inspired by modern British women, Celeste London creates everyday clothing that combine structure, ease, and versatility. Each piece is designed to move with you, offering a polished look that works from the city to the weekend.
Thoughtful details, clean lines, and timeless styling define our approach. Celeste London helps you dress with clarity, confidence, and a sense of lasting style.See more
