They mislead you into believing that they are a UK company but when you ask for a refund you have to pay the cost to return it to China with tracking, with the replies that I have received from their so called customer service I am not willing to waste anymore money.I ordered a jacket, I checked the size chart and ordered a size L which should have been a size 16 to 18 a size larger than my normal 12 to 14 as they suggested but it is far to small to seems to be a size 8 which is useless to me, as I followed their size chart it is an error at their end so I am entitled to a full refund and paid return postage, which they refuse to give. I am disgusted with myself for falling for what I now realise is a scam Chinese company posing as a UK one, and the customer service is appalling, as after sending 5 emails they still come back with the same, keep the item and get 30% refund which is an outrage as I followed their size chart. AVOID
Claim your business profile now and gain access to all features and respond to customer reviews.
Inspired by modern British women, Celeste London creates everyday clothing that combine structure, ease, and versatility. Each piece is designed to move with you, offering a polished look that works from the city to the weekend.
Thoughtful details, clean lines, and timeless styling define our approach. Celeste London helps you dress with clarity, confidence, and a sense of lasting style.See more