Review Time
My experience with this service has been very good so far. The platform is simple to use and everything is clearly explained, which makes it easy even for new users to understand how it works. The registration process was quick and I was able to start using the service without any delays. I also appreciate the clean design of the website and the organized structure that helps you find what you need easily. When I contacted customer support with a small question, they responded quickly and politely. Overall, the service feels reliable and well managed. I would definitely recommend it to anyone looking for a convenient and trustworthy platform.
In the beginning everything was fine with the customer service and the product. Just out of 90 days I started having an issue with my product I contacted the representative that I always spoke to and days later I get a response. Finally dropped off my product to the store that I was told to drop it off to and that was on October 2 are inquired about it on October 6 and there was no response until late October 8 asking me did I leave the charger then there was nothing else Until I asked again on 10/18 and was told that they ordered a charger and was waiting on it instead of reaching out to me when I can send my charger which I did on 10/20. There was no communication until the following tuesday when I reached out And was told they would check on it and get back to me. Of course days later still no response until my attitude changed and was told that I would have to pay almost 500$ to get it fixed when I paid right at $300 for it in The beginning. So you tell me what makes sense??!! I will not do any business any longer and ALL of the people I sent to them won’t either! I HAVE THE RECEIPTS!
One thing I can always appreciate is great customer service and I definitely received nothing short than great with this company. The communication with me about my laptop before it arrived was very appreciated and I received a surprise when my laptop finally arrived. They upgraded it for me, FOR FREE!! Thank you guys so much again for your services.
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