My wife lost her hair through cancer but it regrew after extensive chemotherapy. She went to Cellys in Portsmouth for a trim but it was a disaster. Uneven, straggly, embarrassing.She was still unwell and couldn't hang around at the time but went back later to complain. The staff were unhelpful, showed no sympathy, refused to give any kind of refund.Customer service was appalling, almost non-existent.They seem to use amateurs to make money.A sales professional would welcome complaints because they tell vendors how to improve. But not Cellys who have lost a family or potential customers forever.
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Cellys Hair Sytle International, Unisex hair Salon, Trained Hairstylists, no appointment, open everyday
