centerwellhomehealth.com

1.8
1.8 Based on 41 reviews

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RALPH
Shame on CenterWell for lying

Had a nurse was supposed to visit me to resurt me. Said she call me but her number never came up on my phone. She didn't leave a number. End of day i call office to see why my nurse didn't show up. The office person but the nurse that call me on three way. She stated she call. I said i didn't get her call. So so comes out the next day. This nurse was so rough with my leg i sarted to pull my leg away but i needed it done.Call ofice to tell them i don't want her back out to my home. The lady Gill said ok. Well, they sent her again. I call to talk to the higher up supervisor and told her about my situation and i could tell real fast that was a mistake. I could tell right away they didn't want to hear me out. I call back to ask for corporate office number, and they said they didn't know it. Now this Gill nurse calls me and they wouldn't be seeing me any longer. LOL, So i have word this nurse that a lot of patients complain about that here mom is on the board of directors. Go figure. This Louisville location is so corrupted. They cater to this one nurse for she is their Guinea Pig at this location. LOL they all need one. Then this Gill person sends my doctor i talk and make their nurses made. LMBO for me and my nurses enjoyed one another. I appreciate anyone that will help me. My other three nurses were top notch, and we all had fun talking. . I have filed a case with the Ethics Community and the Ky. Board of Nursing. This Louisville location people are liars. Humana with all these negative reviews won't investigate nothing. I am if i have to get a layer.

1
Date of experience: Mar 13, 2026

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