My mom fell and broke her hip about 6 weeks and the hospital sent CenterWell. We’ve had home health before and these folks are terrible!! I wish I looked at reviews before I agreed to go with them. First of all, the admittance nurse was horrible. Here’s my 91 year old mom who had just endured surgery and rehab and just came home. She had zero compassion and was frustrated I asked her to help me get my mom up so she could move to a chair. She was more concerned about getting to the next apportionment than providing good care. The first nurse that came wanted to come at 8:30p at night and we said no. No one is ever on a schedule. We do have one nurse that is good now. We also had an issue where my mom’s blood pressure was low so I called the 800 number with is supposed to be 24 hours. Waited am bout for someone to call me back and called again. The nurse on call said it would be fine an to not worry about it. My mom is still having issues with her wounds so today a wound care nurse shows up with no supplies and tells my mom it looks like it is getting infected. She don’t even take her temp or blood pressure or other vitals. I’m trying to hold on to them through the month but I might have to make a change. There are much better companies for in home healthcare.
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