centerwellhomehealth.com

1.8
1.8 Based on 41 reviews

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Marie May
Worst pharmacy ever

This is the worst pharmacy I've ever used!!! Mail order is always always late, every single month. I get my prescriptions late every single month. Put it this way my scripts are all over a month behind, probably closer to 2 now because every month they all continue to be late. I get the same scripts every month & they have my scripts a month ahead of time, yet they can't even manage to mail them out before my due date I should actually have them in my hands, and after they do finally decide to ship, well then it's 3 to 5 days shipping time beyond that & that's after it ships not after it fills because they don't even ship it for days after it's filled & this happens literally every single month. When you call to ask why don't you ship them earlier so that we can receive them when they are actually due so that maybe I didn't have to run out of medications every month because I'm getting them late every month. Their answer to me is sorry there's nothing we can do about that. They don't fill it till it's due & after they fill it they sit on it for 4 or 5 days til they actually give it to the shipper, it will say waiting for carrier pickup, except all it is, is label created & will just sit there waiting 4 or 5 days to actually ship out at which point there will be an additional 3 to 5 days ship time. Why is it always late & why does it take them so long to fill it & then sit on it before they actually ship it when they have my scripts in hand a month a head of time and I call 2 weeks in advance to confirm the refill? I sooo want to change pharmacies. Also, my scripts like a lot of peoples are not to be abruptly stopped, but they don't care. They just say there's nothing I can do about that, they won't fill it till it's due. They don't care if they make you run out every month. They literally don't care about the patients they serve.

1
Date of experience: Aug 19, 2025

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