First, the over the phone appointments are not reliable.They offer a day that I can be available, I write it on my calendar and the day of the appointment which was confirmed the day before, when I show up to the office I'm told that my appointment is not scheduled or not in the system. The problem is the incompetent employees that take the calls don't put it in the system. Read this, I take a medication on a daily basis, the doctor that is assigned to me, Karyn Harris goes on vacation days before my meds are about to run out and I requested a refill, they told me that I needed to make an appointment with a different doctor but if you see a different doctor I couldn't go back to the doctor that was assigned to me from the beginning any longer. The new doctor didn't want to refill my medicine which has been prescribed for over a year and made a referral for a psychiatrist, I take this particular medicine for insomnia and told the lady who I spoke with after a text sent to me by the doctor with a referral for a psychiatrist and told her I didn't need a psychiatrist just a refill, her answer was, that's the policy. Days later I cancelled the appointment of the psychiatrist and waited for Dr. Harris to arrive from her vacation. Called her office for a refill, lol and the lady that works at the Craig Rd Center Well Health told me, you don't have Dr Harris any longer. I told her I had cancelled the appointment with the doctor, she looks in the screen of her computer and said, oh that's right then she placed the refill request to Dr Harris and the next day the prescription was sent to my pharmacy. These policies they have don't make sense so I moved to intermountain health care which don't have these ridiculous rules. So you know, it will happen to you. Based on this experience I don't recommend this health provider to no one. Dr Harris,you are a good doctor which listens to the patients. Beginning in March 2025 I will no longer be a patient of yours and will move to Intermountain Health Care which I confirmed that they don't follow senseless policies of that kind. Thank you,Robert Rusk.
Claim your business profile now and gain access to all features and respond to customer reviews.
