My wife was assigned to Center Well following a surgical infection. She needed to have the portable wound vac dressing changed 3 time a week. When center well finally showed up, on their schedule not ours, the nurse did not know how to apply the dressing. I had to show her. The wound vac stopped working one night about 2 am. I called center well and got a triage nurse who could not speak English. I had to diagnose the problem and fix it myself. We terminated that service. Later my wife needed PT. We were given a trainee therapist, who was very nice, but more interested in blood pressure than physical rehabilitation. She also violated my wife's privacy by contacting her primary care doctor after she was instructed not to do so. We terminated that service by notifying the therapist.But that's not all, her supervisor made multiple calls trying to reinstate the service.I finally gave the Center Well Office a call to make sure that they understood that they were fired. The receptionist would not let me terminate the service unless I spoke to a supervisor who was not available. You can't even fire the incompetent idiots. They are arrogant, inflexible and ignorant. I feel sorry for anyone assigned to them. Unfortunately, you have no say in the matter except to fire them.
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