Having significant issues with this company after a British Gas engineer caused a major water leak in my house, causing significant water damage. Some of the work has been completed, not all. Also offered a very paltry compensation offer! The workmen they sent to complete to help work didn't turn up on some days and gave no notification, which resulted in me taking annual leave days for no reason. Now they've closed our case, stating all work has been completed. So now we have to take it to the Energy Ombudsman! Still awaiting carpets and removal of items. Considering they own very big companies, you'd think communication and customer service would be much better.
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We are an energy and services company. Everything we do is focused on satisfying the changing needs of our customers. Parent company of British Gas, Direct Energy, Bord Gais, Centrica Energy, Centrica Storage.