Cera/Premier Conwy have been caring for my Dad for 3 years now, in his home, and have recently stepped up their care as his needs have increased.
I cannot praise them enough, all the visits happen to schedule, and my dad is very well looked after.
Many of the carers go above and beyond and have a great bond with Dad. I am not local, and often they are Dad's main contact with the outside world. They keep him well hydrated, ensure that he has taken his pills and has eaten something. They will help will many things - including putting new batteries in the remote!
The management team are accessible and very helpful.
These little things really matter, and keep Dad happy in his home for now.
The app helps me keep up to date with each visit report. I simply don't know what I would do without them.
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At Cera we’re proud to deliver high-quality care to tens of thousands of people across the UK everyday. We help those we care for live longer, healthier lives at home with the support of our cutting-edge technology and our amazing team of highly trained and dedicated carers.
Our Family App gives care recipients and their families the chance to stay informed and involved in their loved one’s care, provide feedback and discover new services. At the same time, our AI technology enhances care by predicting and preventing risks such as falls and hospitalisations.
We are committed to reliable, effective care that puts the wellbeing of those we support at the heart of everything we do.See more
