certasenergy.co.uk

3.3
3.3 Based on 21 reviews

We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year. We have always provided our customers with excellent personal service and a great range of energ...

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Gerald Bell
Buyer beware - communication issues

My orders, whether direct or through a third party, have shown up without prior notice. My most recent order was scheduled for January 15, but it didn’t arrive. I was then told it would be arriving on January 19. I called for an update, but it seems it won’t come today either. While issues can happen, the provider has yet to improve customer communication. I’ll likely receive a text the night before any eventual delivery, but no messages have been sent regarding delays. In this digital age, one would expect such communication to be timely and straightforward.

2
Date of experience: Jan 19, 2026

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Business Details

  • We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year.

    We have always provided our customers with excellent personal service and a great range of energy products and services. Our extensive and reliable delivery network comprises more than 130 depots, over 900 tankers and 2,300 employees.See more

  • email customer.relations@certasenergy.co.uk
  • call 03456004040
  • language https://www.certasenergy.co.uk

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