The service was extremely disappointing. They failed to deliver my order and canceled it just as I was running low on oil. I placed my order on December 24 with a promised delivery by January 12, but nothing arrived. Despite numerous emails and calls to the service, I received no response. Finally, on January 16, I contacted them and was told delivery would happen that day. Yet, nothing came, and when I followed up later, I was rudely informed that the driver had supposedly tried to deliver but claimed the tank was locked. I was home all day and there’s no lock on my tank. They made no effort to reach out or knock on my door. They lied and canceled my order, leaving me with less than 100L of fuel.
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We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year.
We have always provided our customers with excellent personal service and a great range of energy products and services. Our extensive and reliable delivery network comprises more than 130 depots, over 900 tankers and 2,300 employees.See more
