Abysmal. Appalling non-existent customer service with so many angry customers deserve a visit from trading standards. Deliberately fail to deliver valid oil order through their website (Homefuelsdirect) and then keep your money. No communication. No updates. No way to speak to anyone then use AUTO replies on trust pilot referring customers to non-existent customer service. Had to get another emergency order from local oil supplier who refilled my tank the following day with no issues. Look at the comments of 100's of furious people below and order elsewhere !!
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We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year.
We have always provided our customers with excellent personal service and a great range of energy products and services. Our extensive and reliable delivery network comprises more than 130 depots, over 900 tankers and 2,300 employees.See more
