Ordered online on 2 week delivery, no updates. Missed the delivery, website is down, phone lines jammed. Selected the call back option, they called back said nothing and hung up and didn't try again. Rang again, over an hour on hold, finally answered, person on the phone sounded stressed, couldn't tell me why delivery missed, didn't know when it would be delivered and was going to do an internal delivery request. No sign of a delivery and we are now seriously low on oil.
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We are the largest independent distributors of fuel and lubricants in the UK. We deliver over 6 billion litres of oil to customers across Britain every year.
We have always provided our customers with excellent personal service and a great range of energy products and services. Our extensive and reliable delivery network comprises more than 130 depots, over 900 tankers and 2,300 employees.See more
