Absolute scam. You get majority fake leads. when you first start with them it seems great, you get a few good leads, the price is good, etc. I took a break over the holidays. I renewed at the beginning of February. For $200 you're supposed to get a minimum of of 10 leads. I got one. Reached out to customer service at the end of February. For over a week I got strung along being told by "paul" that they were looking into this. Every day I'd get a response with something like "im escalating this" "im waiting on upper management", every day i was then told the same thing. They "couldn't refund me because the marketing campaign for me was already in use"... meanwhile i got one singular fake lead from a state that im not even remotely associated with!
Then i reach out to another rep, "john" who said the same thing and never got back to me. I've worked customer service for years so I know how the game works. After two weeks, Paul said they would give me a "complementary month of leads", I didn't want one, I wanted my money back. Still no leads from that BS "complementary month of leads". I have been trying to get a refund for over a month now. I want my $200 back. They blatantly lied to my credit card company as well. They never actually show you the "marketing" they do for you, they just describe it for you in the FAQ section. I asked to see it as proof that I was getting what I paid for, they wouldn't. Again I worked in customer service for years so I'm not yelling at anyone or anything. I send a quick email to them every single day, and I have still yet to hear from them. There's no wonder they have poor reviews here, on social media and on other sites. their leads turned into trash and a number of people have been ignored by their "support team". It's not the fact that it's $200, its the fact that I paid, and services were not rendered, and they do this to people a lot im seeing. They have bot accounts all over facebook groups also to continue scamming people.
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