I intially used MoneySuperMarket to look online for house insurance, and picked a product with InsureMy. On attempting to purchase I was surprised to have to phone to clarify some details and confused by being talked to regarding CETA Insurance. The call was to a somewhat noisy call centre, and several times I had to ask for the quickly spoken questions or information to be repeated. Nonetheless, the call was answered without having to hold for any length of time, and was useful in unexpectedly and significantly reducing the premium that I had originally been quoted for, and for eventually completing the purchase.
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