They do NOT allow autopayments. Unheard of? Yes it seems like they are the only ones. I was helping my elderly mom pay off and close her account and the man was VERY pushy towards her to try and get her not to close the account. She is struggling with her thought processes and it was obvious and yet he showed no respect, patience or kindness. I have a full POA but I like to let her be a part of everything as much as she can and he told me to stop talking. lol I am the decision maker. Please talk to your senior parent and advise against doing business with this company. This man actually said he was getting confused lol Maybe he should not be in customer service. We make calls together all the time about many financial needs with many companies and EVERYONE can always tell she needs extra patience and kindness, but not this one.
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