Avoid CFNA and Firestone Credit Card – Worst Experience EverCFNA is by far the worst credit card I’ve ever had. I only got it because of the persistent sales pitch from Firestone staff who kept insisting we apply — a huge mistake.We always pay our credit cards on time and in full, so it was shocking to receive a $29 “late payment” fee. We never got any alerts or notice about the due date — no reminders, nothing. When I called to dispute the charge, they refused to waive it at first. Only after I told them to close the account did they agree to waive half the fee.Their customer service is extremely impersonal and difficult to reach — a maze of phone numbers clearly designed to waste your time and discourage you from getting real help.Completely disappointing and unprofessional. We never really wanted this card, and now I wish we had never accepted it. Stay far away from CFNA and the Firestone credit card.
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