champernhayes.com

3.6
3.6 Based on 10 reviews

Describes a selection of converted farm buildings available for self-catering holiday accommodation. Includes pictures, details of availability and rates....

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Emmanuel R.
I stayed at Champernhayes Dorset…

I stayed at Champernhayes Dorset recently. I have written to the owners to post this feedback with no response. I would recommend that you check that upgrades have been made before you book:Overall we were a disappointed with the standard of the accommodation. The double mattress was very uncomfortable, tiles were cracked in the bathroom, the shower in the main bedroom was only running luke warm water, and the jacuzzi was not working. I know that you tried to source a plumber to fix the shower however as it was not working properly when we arrived it suggests that the functionality had not been checked prior to our arrival. We arrived to find a notice at the entrance to the pool to indicate that the jacuzzi was not working; the use of these facilities had been one of the reasons that we chose to stay at champernhayes, and whilst I understand that it had been broken by previous guests, some advanced communication would have been appreciated as we had planned some of our days around using the facilities and had to rearrange. As you are aware we left early on the 8th, partly to get a good nights sleep at home on a comfortable mattress and partly due to the lack of jacuzzi facilities. I booked the accommodation in good faith expecting it to be of 4 star gold award standard; unfortunately we were disappointed, believe that the price of the accommodation did not reflect the quality, would suggest that photos are rather dated along with some of the accommodation facilities, and would not recommend. We did enjoy Charmouth, Lyme Regis and the surrounding areas and the weather was good for us but we returned from a much needed break feeling a little disappointed.

1
Date of experience: Sep 23, 2021

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Business Details

  • Describes a selection of converted farm buildings available for self-catering holiday accommodation. Includes pictures, details of availability and rates.

  • language http://champernhayes.com

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