So if you look at my review from 2 years ago you can see I loved chanced. But last year I did a year long self exclusion. And the process went well BUT after my year was over I tried to log in and a a message popped up stating my account was suspended and to refer to a email from suspensions-at-chanced.com. I looked and waited and waited and nothing. It's been over a month now and nothing.i have emailed help-at-chanced.com, suspensions-at-chanced.com, and help-at-chanced.com multiple times each and never received any type of communication back . IN OVER A MONTH. It came to the point where I made a new account on Chanced in attempts to talk to live support in order to resolve this issue. I have sent one message per day for the past 4 days . AND STILL NO RESPONSE. It really sucks because all I want is to play at chanced after jy year long break. And for some reason they refuse to respond so we can resolve this issue
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