I am a Gold VIP Member of Chanced. I have been playing at Chanced for around 2 years. And for the third time I'm having an issue with redemption. During a redemption, I received an error code. My SC was deducted from my balance, but I never received it I have sent around 13 emails over the last week and a half, and have not received a reply. When the error happened, I received an automated email saying there was an error. I have screenshot that email and sent on probably 8 of the emails. As much of my hard earned money and as much time as I spend on their site. I shouldn't ever have a problem reaching someone.
Claim your business profile now and gain access to all features and respond to customer reviews.
