In the past I would have given them 5 stars. But we of late their customer service has been slipping and my experience today took the cake. I purchased a $5 coin bundle. But when it went to the lobby it had charged and given me a $50 package. I am never one to play with money I can't lose so before I spent a single penny I got ahold of customer service. Even tho their system had messed up I was forced to keep the package and they refused to offer any kind of help. Needless to say of course I lost the whole $50 and I couldn't afford to lose it now I have to suffer because of a system glitch. Other than the lack of customer service and any kind of resemblance of empathy they have great games and fast cash out times
Claim your business profile now and gain access to all features and respond to customer reviews.
