chapters.indigo.ca

1.5
1.5 Based on 21 reviews

...

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MrApoq
BEWARE of stolen gift card data!

BEWARE: Gift cards credentials can be stolen and you may never get your money back!I was gifted a gift card to this store and saved it for later use. When I finally tried to redeem it, I was shocked to find the balance had already been used, at a location I’ve never even been to. The physical card was in my home the entire time, and I never shared the PIN or card details with anyone.I reached out to customer service expecting help, but they were completely unhelpful and showed no interest in investigating what was clearly a case of fraud. No support, no resolution, and no accountability.This was an extremely frustrating and disappointing experience. If you’re considering buying or using a gift card here, think twice. You may end up losing your money with no recourse.From what I see in the other reviews, this is not the first time when it is happening.

1
Date of experience: May 23, 2025

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