THE VERY WORST (NON EXISTANT) CUSTOMER SERVICE EVER! Quick purchase and delivery. Commendable. Then, as the trench coast size was wrong, immediately emailed Charcoal to effect a return. No reply.emailed again, and also completed an online form. no Response. I am reluctant to just mail the coat back in case of no reply, no coat, no refund. Cannot believe it : not one single response.Deplorable.
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