charcoalclothing.com.au

3.9
3.9 Based on 187 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Eva Hughes
£122 customers fee later...

Advertised free delivery. Bought my clothes.Then get a £122 customs fee letter for an order just over £200..The website is all in English with clothes advertised with the pound sign and isn't clear at checkout from my point that the company isn't in the UK or stating there is additional fees. Apparently can't return clothes unless you pay and also apparently I'm responsible for fees. Is a joke and unpleasant experience - wouldn't buy again and am awaiting email responses taking a while. I want a full refund.

1
Date of experience: Aug 21, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More