charcoalclothing.com.au

3.9
3.9 Based on 187 reviews

...

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Primrose Barnes
DO NOT BUY FROM HERE

DO NOT BUY FROM HEREHorrible quality, horrible sizing, horrible customer service. You CAN NOT RETURN unless you want to pay an ENORMOUS amount out of your own pocket. I have never ordered from this site before, but decided to try it out. I ordered multiple sizes not knowing what size I am because I have never ordered from them before. Turns out it is not written clearly on their website that the CUSTOMER is RESPONSIBLE FOR THEIR OWN RETURNS. I would have never ordered from here if I wouldn’t known that!! I hated every item I received. They’re made so cheap. I’ve reached out to customer service on this issue too and they will not do a single thing to help.

1
Date of experience: Oct 27, 2022

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