charcoalclothing.com.au

3.9
3.9 Based on 187 reviews

...

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Merlin Rogers
Terrible customer service

Was sent the wrong size due to a glitch in their website that added the incorrect size to my order. I informed Charcoal of their website glitch and was blamed for ordering the wrong size when in fact the error was on their end. When I tried to explain this I received no reply even after following up. I'm not one to be fussy, but this is terrible customer service and I won't be purchasing again. Returned the item but had to pay shipping to do so so now I am out of pocket. Do not buy from here, its just not worth the hassle.

1
Date of experience: Mar 29, 2022

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