charcoalclothing.com.au

3.9
3.9 Based on 187 reviews

...

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Wyatt Brown
Tough Exchange policy

Bought a top on November 18 for a Christmas gift, but it was too smallTried to send it back to swap for a larger size, but my exchange fell outside their 30 day policy so i was unable to do anything with a top that doesnt fit. 50 bux down the drain so its a 1 star rating from me.I understand no refund, but not allowing a size swap is crap as it costs them nothing because the product is still available as a stock item on their website (not clearance or discontinued).... I purchased the product in November to ensure it arrived without hassle before Christmas.

1
Date of experience: Nov 18, 2024

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