So charge bee as far as i am aware is a middle man for helping to take cash on a website. Longtail pro is no longer in business and there chargebee page is still up still taking cash from people. Note there has been no service since last year. You can't cancel because longtail pro are no longer in existence. You are taking cash from smaller individuals here who cant stop the payment. I had a chat with there customer service and explained what was up and they said take it up with the provider? This was repeated twice. Like i know you have to make cash but talking cash from people who are not getting anything. So i looked at the other reviews for chargebee and customer service does not exist well yes i agree. I will also report this to my bank. "Could you please reach out to them directly to resolve this matter?" No there is nothing working apart from your payment page. it has chargebee on it. i told them this explained and this is what was siad "I understand the situation. Regarding your payments, would it be possible for you to reach out to them directly to help resolve this matter?" Maybe there chat is just a bot i don't know either way terrible in so many ways. This is also why i have left a chargebee a 1 star review. In customer service if you can't look after people i don't know why you are still in business?
Claim your business profile now and gain access to all features and respond to customer reviews.
Chargebee is the billing and monetization platform built for the AI economy. We help businesses of all sizes grow revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention. With Chargebee’s enterprise-grade platform in your corner, you can maximize your growth potential, adapt quickly to changing market dynamics, and increase customer loyalty.See more
