Awful!!! Tried to charge up, after plugging in and validating my payment through the app it said the plug was unavailable and did not charge. I then tried the other plug and went back and forth several times....not knowing they would deduct £35 each time....they now have £385 of my money! I'm not happy about having to wait 5 days either for it to be refunded. Absolutely ridiculous charging system. Thankfully only in Scotland for a break and don't have to deal with this horrendous supplier which seems to have the monopoly on ev chargers.
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