It's never straightforward with this lot. I've been driving an EV for 6 months and charging with CPS is painful. The app isn't fit for purpose. The chargers are often broken or have issues and their business processes and software are terrible. They've recently switched payment providers and since then I've been locked out of my account multiple times for no reason. I'm often sat on hold waiting to speak to someone to get issues resolved just so I can get back on the road. I'm sat on hold as I'm writing this review. 48 minutes so far and counting just to get the charging session started. Very very poor.
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