How can any business introduce such a change with so little notice! 4 days warning forcing customers to set up an account with Stripe who are an unknown organisation to many people. Although payment by credit will be allowed, I am told that the local councils are responsible for making the change to enable charging stations to accept contactless payment. Do Councils have the resources & budget to carry out the change before Monday?Although some customers may be happy with change to immediate payment, for the many who are content with the current monthly direct debit system, why not offer a choice?Not surprised they have received multiple complaints.
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