Bought my first EV this week and on first visit to a charger (in Moodiesburn), the 22kw charger would only charge at 3kw! 2 hours later I had only 20 extra miles range. The charger then wouldn’t disconnect and I had to call CPS to stop the charge. 2nd attempt at charging this morning at Broadwood, Cumbernauld. After 2 failed attempts, my bank was £80 lighter but zero charge added. Had to call CPS again to start the charge and phone yet again to stop the charge! Was told I would have money debited for a 3rd time and that if I exceeded 1 hour I would be charged an additional £30 penalty! I have spent 5 hours of at 2 ‘fast chargers’ adding around 100 miles range. The whole experience has been extremely stressful. I asked CPS if they had plans to improve their service and unbelievably the chap said he didn’t think so!
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