Absolutely shocking company. The app will tell you there's points available nearby to use, then you'll arrive and they're broken. So you go somewhere else and everything should be working. You plug it and ask the app to charge (why you can't just present a card at the machine, I don't know!) and it takes a £40 pre-authorisation charge out of your account. Then you get the error message and try to start the charge again. ANOTHER £40. You decide against a third time because of this and then you noticed you haven't had your £80 returned. You read reviews on here saying it takes 7-14 days. This is daylight robbery and quite frankly, this company needs investigating.
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