Tried to charge my wife's car - her app completely failed to recognise and start the charge after about 10 minutes of faffing about. Finally got it to work using my app since I also have an EV. I had registered but hadn't used CPS before. Once charging everything seemed fine. 8 days later, despite the payment for the charge having been successfully collected, I'm still waiting for the £40 preauthorisation to be released back to my bank account. CPS blame my bank but I've never had a delay of this length through my bank with any other provider. I will be giving them a permanent wide berth after this experience.
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