chargeplacescotland.org

1.2
1.2 Based on 201 reviews

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Jon
Avoid - Shocking customer service

Avoid this company. Customer service is absolutely shocking. They took £35 pre-authorisation from my back in June, but the charge failed. I contacted them to get the £35 refunded. It is now September and I still don't have my refund. It takes them 4 weeks to answer any emails and they ask for information I have already given them and is included in the email trails. Every email they send starts with the same copy and paste excuse "we are really busy". 4 weeks to reply to an email is completely unacceptable. Completely useless.

1
Date of experience: Sep 05, 2024

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