Currently in a battle with my wife whether EV or petrol...CPS have really helped her cause 100%.1st time - Two failed charges, pre-authorisation payment taken both times, 3rd time only succeeded with help from Emma on CPS helpline. 3 days later still waiting for the £70 to be returned! 2nd time - charger woukd not connect, phoned CPS and was told the chargers at this location were not communicating, fine! So went for something to eat, on return to the carpark, one car that arrived after me had completed it's charge, and another still charging! Lucky I drive a PHEV, but my move to full EV has really been knocked back a bit. Come on CPS, get your act together, help desk it great, but the rest is sh.... poor.
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