Seems like many others I was stung today by CPS taking two lots of £40 out my account despite the charger not charging my car. I called the helpline and like many many others below, got told I just have to wait for the money to return to my account. They couldn't help me get my car to charge, it was all connected up but nothing happened. I was told to try again in 3-5 minutes and of course they would collect another £40 for this third try.
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