Another negative review on my inability to charge my car. I went to the 50kWh charger in Aberlour and was away for 1hr and 10min and the charger only added 13.4kWh to my car. Of course there is a premium price of 56p/kWh @50kWh chargers but this was not the service I received. Pre-payment of £40 was taken. Assuming that this was a one off issue I tried another CPS station in Hopeman. The 1st attempt took another £40 pre-payment but the charger came up with a fault. Resetting didn't work but as I was desperate to add charge to my vehicle, I tried again. Guess what, another £40 pre-payment. So in total I prepaid £120 to CPS and achieved little in return. I called the helpline and although the agent confirmed the second point was faulty, they could do no more to help. Another issue I have with CPS is the £10 surcharge if you stay over 100minutes. These charge points also have a 22kWh charging option, so if like me you have a car that is 77kWh capacity, you will be unable to fully charge your car in 100min time limit and thus a further £10 charge will be your reward. In the meantime, I'm waiting for the refund of almost £113. In the end I went to a PodPoint in Tesco, 10 miles away to get a 50kWh charger that worked first time.
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