I used the Chargeplace Scotland app on my iPhone on 7 May 2025 to check if the Kennacraig Ferry Terminal Chargers were working. The app said SEC322949 was available by either CCS Combo or Chademo charging. When I took my motor to the charger it would not accept my Chargeplace Scotland card. I subsequently phoned up Chargeplace Scotland Agent who said the the SEC322949 charger was not available. I questioned the agent who could not provide me a reason for the conflicting information. I noticed that the charger was a Swarco and was compatible with EVolt. I was therefore dismayed that this new charger which replaced the Chargeplace Scotland charger I used for 4 years could not charge my car. Very surprised that this charger was referenced as available on the Chargeplace Scotland website. It seems that Chargeplace Scotland does not know its left hand from its right hand. Furthermore, from this experience I am totally disillusioned with Chargeplace Scotland. Talking to the Chargeplace Scotland Agent was a totally waste of my time.
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