Dreadful service, in Coatbridge there are 6 chargers within a ten minute walk of my home, not a single one of them functions. One neighbour states that the one in the carpark at their home has had a fault for over two years!There's a nearby hub of them at the Time Capsule which has around 8 points spread across 4 machines, one of them, by its own admission, doesn't work and has never worked, 5 of the remaining 7 don't work and the remaining 2 only work during a full moon, if you're facing North, North East and burn a sprig of Lavendar before logging into their app. Then there's the App - this may seem trivial, but when the points on the charger are labelled "A" and "B", why are their corresponding entries in the app labelled "1" and "2"? These terms aren't interchangeable. Unless you're directly underneath a 5G mast, no signal strength known to man will allow this app sufficient bandwidth to do anything except provide the loading function whilst processing payment. On the occasions that it does work, I'd expect to have the hold fund of £35 taken on more than one occasion, and I'd expect to wait a week for this to be returned to your account. The displays, if they even exist, on the chargers, say helpful things such as "Charger available" and "disconnect plug" on a display that hasn't been used since we landed men on the moon. Overall, just grim, and not recommended for anyone who would like to charge their car without overwhelming frustration.
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