On arrival at the Sky Bridge charging point (11.30, 11th May) the 50kw cable was in use, but the vehicle driver was not present. On phoning CPS, (Cal I think) was able to tell me the charge status of this vehicle and also the nearest and currently available alternative fast charge location to give me options. Shortly afterwards the driver returned, card and EV point worked properly with no billing issues, so all good. Have to say I have always found the CPS staff polite and efficient when calling.
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