charityhost.org

Poor comprehension of my English during pre-sales communication and now they are harassing me and ly

I'm not giving this hoster a 1 star because I never used them, but I did have a negative interaction with pre-sales & they never even responded back to me after I left a message on their live chat. I had to reach out to them again.They say they don't man it 24/7 which is fine, but even the next day I didn't get a response.After reading why people gave them a 1 star, thank GAWD I had issues with them because they would have taken down my review site & my Truther site saying I'm not allowed to speak the Truth or post negative reviews about companies.That's what this world has come to people, the evils are STOPPING you from speaking your TRUTH, whatever that may be. Look up the Frankfurt school that came to the US in the 1930s and taught the kids not to say anything Truthful or negative. That turned into this whole PC BS and now everything online is censored by FB, TW, hosters, auto responder list companies, evil YT, you name it. Unless you have your own forum, you WILL be told what you can & can't say & I'm not talking about telling people to go kill someone innocent. They control the internet & all of these terrible companies support their evilness.THAT'S CALLED CENSORSHIP, and it's a form of SLAVERY & if you think that's all they do, then you are NOT awake!Back to this hoster - My experience with them is that they didn't understand my English. They couldn't even clearly answer my question about whether the stats I gave them with my current hoster match their tier 2 which is within my budget, but I needed to make sure everything I need they have on that tier. They were fixated on me not using their email server for emails & paying another company to do that. I know they can't guarantee it hits the inbox, but considering the guy seemed fixated on this at least 2-3 times, this had me concerned. I don't want to have to pay extra for an email server just to make sure my emails even get sent or arrive.They don't have a reseller package on their site, so I asked them if they have one. I told them my reseller account is only for me to divide up my sites & then he started talking about me not being able to bill my clients. sigh, so they have poor memories or they just don't read & understand what I said in the first place.That's a huge red flag for me.I also got irked that their signature was asking everyone to rate them here on TP when I haven't even used them yet. Well, that's why I'm here LOL becaue of that signature in their tickets.You should only ask customers who have used your service to rate you. I went to respond to their last email literally within 6 hours, & they had already closed it LOL My guess is that it was closed the minute he wrote his last response, & the fact that it doesn't re-open when I respond to it is also not good business practice IMO.Note: despite their response below making it seem like they are so mature, this company just accused me of being defamatory and I thank Trust Pilot for being smart enough to see it was nothing of the sort. This is where we are headed people. The evils who control our world don't allow us to speak not just the Truth, but our own opinions UNLESS everyone is given 5 stars and you speak only nice positive things (that's the new age cult) about them. It's disgusting to me that I can't even give a Truthful negative treview to a company without being lied about saying I'm defaming them. I lowered them down to 2 stars from 3 because of wasting my time & stressing me out.07-29-25 - My 2nd update to my review - This company is now harassing me. I updated my review after the word "Note" to reflect the fact that they lied to Trust Pilot saying I was defamatory. After that update, do you know how many times they then responded to my review after their first response? Can you even take a guess? 12 TIMES!!!! That's how many emails I got.Now they are lying saying I said things I didn't. Implying I was nasty when I wasn't. I said to Andrew that he didn't undrestand. me WHICH IS THE TRUTH. The rest about defaming them is a LIE. The rest about me getting angry about their discount is a lie. It never happened. I have the exact text I wrote. They are LIARS.Then they lie & say I compared them to marxists & fascists LOL NOWHERE did I ever say such a thing. I told you, they don't understand ENGLISH & they clearly exagerate to try & make me out to be the problem. At this point this goes beyond not understanding English.Their solution to a negative review is to attack people (or me) online & make things worse than they already were. If they continue with this type of aggressive cyber stalking behavior, plus continue lying about what I said, this won't be my only review. I've now lowered them down to 1 review. They clearly have no work to do because they spent the last 2-3 days harassing me & lying about what I said in my verty short 5 emails & in this review.

Date of experience: Jul 09, 2025