I will never order from this company again. I ordered a bag for my wife to be delivered in the UK on December 10, as it claimed 3-day delivery. Today is December 19, and I’m still waiting. Customer service is terrible; it’s like talking to a wall. My first email was ignored, and on my second attempt, I received a reply that didn’t even apologize, just gave me a tracking code that doesn’t work and said it should arrive next week. If I had known it was shipping from abroad, I wouldn’t have ordered. I’m surprised that other stores even carry products from a company that can’t keep its promises. Avoid this brand!!
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