I ordered multiple sweaters from this company in October and that turned out to be a BIG MISTAKE. The day I received the order, in October, I was disappointed with the quality of the product and started my return. That started my CUSTOMER SERVICE NIGHMARE. They will not issue a FULL refund per there website and have offered 20% of the purchased price and suggested that I give away the sweaters to a family member or friend. This is absurd and totally unacceptable.I have reached out several times and with NO help. I am looking for a TOTALLY REFUND and not to Keep the product. They are the ones that sourced there warehouse overseas. I will never purchase anything from them again. THIS experience has been totally frustrating and disappointing. BUYER BEWARE.Shelagh M.
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