SCAM ALERT: I ordered 3 Highland cows (soft toys) for Christmas gifts.In the online advert they looked super but in reality when they arrived they looked rubbish quality. I have pics but am unable to post here.I have contacted the company repeatedly requesting the Returns address without success & they ignore my emails saying they have already replied. Do NOT order from this fraudulent company! The company have now replied & want me to add more information:-This company only responds once you post a negative review or escalate through PayPal to get a refund. Beware of their unethical business practices. Read the many negative reviews—I wish I had before ordering.UPDATE: To return this item to Guandong, China would cost £33.80 with necessary tracking requested by Household & Tools, the company’s current name. My initial payment was £52.56. After postage this would mean I would only be getting £18.76 back from my initial outlay. People Be Warned! Shop at peril.
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