Potential and existing customers should be aware that if you close your account, you will not be able to open a new account later. I was warned about this when I requested closure of my account in March 2024, having used it as my main account for two years. I recently tried to open a new account but was asked to use my old login details and provide all the necessary ID to access it. However, it was only after completing all those details I was informed that the current policy denied the opening of the old or a new account. Apparently, for two years this policy has been "under review" as I was advised when I closed the account and again in the last few days. It doesn't appear that the Bank holds a "Blacklist" of previous customers, but it certainly seems like it, as I have never experienced similar problems with other banks.
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