I had a fantastic experience with Chas Newens Marine in Putney. I initially called to ask about delivery costs for a launching trolley, and the level of customer service that followed was genuinely above and beyond.The manager took the time to call me back and talk through options, including suggesting collection from their site. She then went out of her way to find an even more convenient solution that significantly reduced our travel time. She made sure the arrangement worked for us, helped us load the trolley when we arrived, and even checked in by message the next day to make sure we’d got home safely.It’s rare to find such thoughtful, proactive, and genuinely caring customer service. I wouldn’t hesitate to recommend Chas Newens Marine to anyone — a brilliant example of putting customers first.
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Chas Newens Marine - specialist Boat Hire on the Thames. Zodiac RIBs, Outboard Sales and Service. Also RYA Training, Boat Trailers, Brokerage.
